We've all been there, deciding that we want a new look, anticipating the change and then finally making the appointment at the salon, only to walk out sorely disappointed. Some whimper and wail in the salon, while others politely say it's fine, pay the bill and then cry in the car all the way home! It's not surprising that this is quite traumatizing for most of us after all, our hair can define us, tell people who we are. It's our greatest fashion accessory, and when it doesn't look, feel or perform right, it greatly affects our self esteem.
So how do you avoid the tragedy of a bad haircut? Communication. Seems simple, but I've been standing behind the chair for over 20 years and you'd be surprised how few clients take responsibility with their own hair! If you want a change and have trouble describing it, as the old saying goes, a picture is worth a thousands words. Pictures, Pictures, Pictures. They help me out so much when trying to please my clients. I've had people actually say to me, I didn't want to insult you by bringing a picture. Guess what? Not insulted in the least! The picture helps me not only see what my client is trying to describe but to decide if the style needs to be modified for the client, i.e., lifestyle, hair type, neckline, face shape, etc. Then I can discuss with my client how this will work for them, or not in some cases. And then ultimately they get a great new style and leave feeling great!
Don't be timid when talking to your stylist, this is your hair, remember? You have to wear it everyday! And if your not happy, who do you think about putting a hex on every time you look in the mirror? Your stylist! No stylist wants their clients to feel that way. It's our business to make you happy! We want you to love your hair, because then you love us!
Visit me at Java Hair Company in South Daytona, Florida.
Have A Happy Hair Day!
